Knowledge Base

Selection, installation and FAQ

A third-party recorder will not interoperate over ONVIF

A third-party recorder will not interoperate over ONVIF

ONVIF guarantees the basics only. Implementation differences break individual features, and four checks resolve most cases.

2026-09-02 FAQ 18 Learn More
Two-way audio intercom produces no sound from the far end

Two-way audio intercom produces no sound from the far end

Intercom spans microphone, speaker, encoding and client permissions. Confirm the model supports it, then verify each stage.

2026-09-01 FAQ 18 Learn More
The PTZ dome does not pan or tilt, or loses its presets

The PTZ dome does not pan or tilt, or loses its presets

Check protocol and power first, then mechanical obstruction and limit calibration, and only then suspect the motors.

2026-09-01 FAQ 15 Learn More
Is more megapixels always better? Choosing between 2, 4 and 8 MP

Is more megapixels always better? Choosing between 2, 4 and 8 MP

Resolution should match viewing distance, target size and storage budget. Reaching for the highest pixel count often backfires.

2026-08-31 Buying Guide 18 Learn More
How do I choose between home and commercial cameras?

How do I choose between home and commercial cameras?

The two differ in stability targets, storage, power and operations. Service life and the number of users are the fastest way to decide.

2026-08-31 Buying Guide 17 Learn More
Full-colour night vision or infrared night vision?

Full-colour night vision or infrared night vision?

It comes down to whether colour matters at night. Full-colour models draw more power and cause more light pollution; IR is the more...

2026-08-30 Buying Guide 19 Learn More
How do I choose between dome, bullet and PTZ cameras?

How do I choose between dome, bullet and PTZ cameras?

Decide by mounting location, how much the direction must change, and appearance. Each type has a clear best fit.

2026-08-30 Buying Guide 17 Learn More
PoE or separate power supplies?

PoE or separate power supplies?

PoE wins for scattered positions; separate supplies are more robust for clustered, high-power loads. Most projects use a mix.

2026-08-29 Buying Guide 19 Learn More
Does remote viewing require port mapping?

Does remote viewing require port mapping?

New generation network cameras support P2P cloud penetration, often requiring no fixed IP and port mapping for remote viewing.

2026-08-29 FAQ 16 Learn More
Fixed or varifocal lens — which should I pick?

Fixed or varifocal lens — which should I pick?

Fixed lenses win on image quality and price; varifocal lenses let you set the field of view on site. The question is whether framing can...

2026-08-29 Buying Guide 18 Learn More
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